ARENA

Contents

ARENA

Contents

ARENA

Amateur Radio Emergency Newsroom Alliance

A toolkit for journalists on implementing amateur radio operations in their newsrooms and partnering with ham radio operators in the aftermath of a natural disaster. If you cover natural disasters, or if you haven't covered one yet, this guide is for you.

By María Arce, RJI Innovation Fellow 2023-2024 - WRYY659

Updated: September 9th, 2024. Versión en español aquí

A collage of images of the city of San Juan the day after Hurricane María hit Puerto Rico in 2027. CREDIT: María Arce

The guidelines provided in this toolkit are ONLY and EXCLUSIVELY applicable in the aftermath of a natural disaster in compliance with the Federal Communications Commission rules.

The problem

No power, No Internet

Communications are always among the immediate needs in the aftermath of a natural disaster and recovery efforts. It is also one of the first essential services to be affected. In some cases, as happened in Puerto Rico in 2017, cell phones and internet connections can be knocked down. Thus, the role of ham radio operators becomes key in lifesaving as it allows people to communicate over long distances when nothing else works. Ham radio is all about independent communication and self-reliance.

Ham radio has played a crucial role in helping communications during times of war and man-made or natural disasters, like when, after knocking down communication circuits, Hurricane Andrew forced the activation of radio amateurs who helped the devastated Dade County in 1992.

Today, several official services such as Amateur Radio Emergency Service or ARES created by the Amateur Radio Relay League, help communities in despair. ARES provides services to FEMA, the Red Cross, the Salvation Army, the National Weather Service, and NGOs when needed.

As far as we know, amateur radio operators have never partnered with journalists or newsrooms. I asked radio amateurs in the US and Puerto Rico if they would do it, always in compliance with the Federal Communications Commission (FCC) rules. All have said yes.   

The solution

Radio waves

Throughout my RJI Fellowship, I built the ARENA (Amateur Radio Emergency Newsroom Alliance) in Puerto Rico with the help of local radio amateurs. We created an alliance through a Memorandum of Understanding or MOU and documented it in the following guide so that any newsroom can replicate our model and use it to build a ham radio and journalist network in their town, city or state.

By February 2024, 753,757 people had an FCC ham radio license in the United States. I’m counting on them to partner with local newsrooms. This toolkit was conceived for them. Like policemen, firefighters, and EMS personnel, journalists run towards a disaster. The first three are considered first responders, the reporters aren’t. But that is another project I have been working on and will focus in the future. Now, let’s dive into ARENA, which in English means “sand”. This is my grain of sand to help reporters during and after natural disasters. 

Step by Step: How to Implement Amateur Radio in Your Newsroom

Throughout my RJI Fellowship, I built the ARENA (Amateur Radio Emergency Newsroom Alliance) in Puerto Rico with the help of local radio amateurs. We created an alliance through a Memorandum of Understanding or MOU and documented it in the following guide so that any newsroom can replicate our model and use it to build a ham radio and journalist network in their town, city or state.

By February 2024, 753,757 people had an FCC ham radio license in the United States. I’m counting on them to partner with local newsrooms. This toolkit was conceived for them. Like policemen, firefighters, and EMS personnel, journalists run towards a disaster. The first three are considered first responders, the reporters aren’t. But that is another project I have been working on and will focus in the future. Now, let’s dive into ARENA, which in English means “sand”. This is my grain of sand to help reporters during and after natural disasters. 

How to Get a Ham Radio License

The first step to enter the amateur radio world in the United States of America is to be in compliance with the law. The FCC regulates the ham radio spectrum and all its activities, including licensing people who want to get into this hobby but have no pecuniary interest.

Even though the FCC issues six license operator classes, there’s no need to get all of them. To operate during or after a natural disaster, there are two basic ham radio licenses that you will need; the Technician and General Class operator license. 

The basic Technician amateur radio license is the way to start. Then, most ham radio operators advance to the General Class or Amateur Extra Class operator licenses, but there’s no need to get this last license to operate in the way you might need while being a reporter.

To get the Technician or the General Class licenses, you need to show skills and knowledge in operating a radio station during a very affordable examination done by volunteer examiners in local communities. The exam cost is usually $15 plus the $35 fee the FCC charges. Each license is granted for ten years, and it is renewable.

The best way to learn is to study from the three books published by the American Radio Relay League (ARRL), the national ham radio association. Each book corresponds to an amateur radio license level (Ham Radio or Technician, General Class, and Extra Class).

There are also virtual or in-person classes taught by other hams that usually last seven to eight weeks, a couple of hours per week. The ARRL also offers online exams as practice. Local classes all over the U.S. can be found here.

Another way to prepare for the exams is with study guides that provide a complete list of the 100 multiple-choice questions that can be asked on the exam with their answers. In the test, only 35 questions are asked, and 26 of them must be answered correctly to pass the first two classes. The correct answers in these guides are usually highlighted in bold to help you remember them. The order of the choices can be mixed in the different versions of the exam. The questions and answers are public, and anyone can access them. Studying with these guides does not mean cheating. My favorite is Ham Study.

You need some science background to study with these guides, as they do not explain the topics in detail and only provide the answers. For those who don’t have these backgrounds, learning the answers to the 100 questions by heart is possible, but it will not help you understand the concepts to operate a radio.

Another way to prepare is to download apps for Android or iOS with the Q&A linked to each class’s exam. However, remember that they work similarly to the guides, and practicing with them may mean you will need help understanding the concepts. 

When studying from any platform online or offline, verify that you are using the last version of the questionnaires as they are updated every three years.

The requirements to get a ham radio license are straightforward:

  • No age limit 
  • Each applicant must pass an examination for a new amateur operator license grant and for each change in operator class.
  • Answer 26 of 35 questions from a total of 100 for the General and Technician classes (37 of 50 questions for the Extra class). 
  • No need to know Morse code. 
  • Pay US $35 required by the FCC

Once you pass the exams (the first two classes can be taken on the same day), you will receive a call sign consisting of a combination of letters and numbers, which are equivalent to a driver’s license number, showing the ham radio operator is licensed to do the work. You are ready to go on the air.

Read more about how to get started with a ham radio license here.

For further insights into FCC’s rules for ham radio, refer to Title 47 Chapter I Subchapter D Part 97

Plan B: The GMRS license

Getting a ham radio license, especially for those without a science background, may require some time and dedication, a luxury that journalists do not always have. But it’s not the only way to communicate through radio during or after a natural disaster.

The General Mobile Radio System (GMRS) is a licensed radio service for short-distance, two-way voice communications using hand-held radios, mobile radios, and repeater systems. It uses radio equipment as cheap as ham radios (from as low as US$30). Its channels cover the whole Puerto Rican archipelago, and there are thousands of GMRS licensees all over the US. You can find where they are at MyGMRS.com. 

The FCC also regulates GMRS, and to operate in this radio spectrum, people also need a license. Unlike the ham radio license, there’s no need to take an exam, which saves much time and effort, and helps newsrooms onboard more reporters into radio operations. 

The requirements to get a GMRS license are straightforward:

  • Being 18 years or older
  • Not a representative of a foreign government 
  • Pay US $35 required by the FCC

That’s it. In about 24 hours, one gets a GMRS license and can jump into the airwaves. Licenses are issued for a ten-year term, are renewable and can be used by a whole family. “Immediate family members are the licensee’s spouse, children, grandchildren, stepchildren, parents, grandparents, stepparents, brothers, sisters, aunts, uncles, nieces, nephews, and in-laws,” says the FCC. Up to 10 people, regardless of age, can use the same GMRS radio license. The only requirement? They have to live under the same roof. Newsroom workers can apply for it, too.

Other benefits come with the GMRS license: “Any individual who holds an individual license may allow anyone to operate his or her GMRS station if necessary to communicate an emergency message,” says the FCC.

The GMRS has a limited radio range that carries both advantages and disadvantages. On the positive side, the relatively short distance between users minimizes the potential interference from others using the radio waves due to their proximity. The drawback is that certain areas within the desired coverage zone may remain inaccessible from a specific location but with the help of repeaters, this can be solved too. 

How to get the GMRS license

The first step is to register at the FCC’s website here and to apply for an FRN or FCC’s Registration Number (it is a series of ten numbers that usually starts with 00). You can follow step by step here. 

Once you get it, log in again. On the left side of the screen on the FCC’s License Manager website, you’ll see “Apply for New License.” Click on it and select “ZA – General Mobile Radio Service” from the drop-down menu. Then, answer the questions you are asked. (Usually, the answers are “No”)

Next, answer a series of questions, complete your information and review the application. Click on “Continue to certify”. Then follow the step-by-step prompts to “Submit”. The system will calculate the fees and give you an option to pay online. that’s it. Usually, you can download the license within 24 hours.

Read more about how to apply for a GMRS license here.

The Equipment You’ll Need

Once you receive your ham or GMRS license, it’s time to consider what’s the best equipment for your newsroom. There are several considerations to keep in mind when choosing the most suitable radios such as budget and location.

The good news is that radio equipment can be bought for as low as $19 per handy talkie. They have limitations, like about 5 miles range on flat open terrain, but they are resistant and very good to start. One piece of advice from many ham radio operators is to start small and little by little to scale in price, range and functionalities. Radios can cost up to $13,299 (These radios are for extreme worldwide contacts. Neither you nor your newsroom need them.)

The other thing to consider is from where you will be operating, such as the circumstances in which you expect to relay most of the information gathered.

Handheld radios -handy talkies, or HT- are ideal if you will be moving around the field or gathering information from different locations. Keep in mind that you will need repeater assistance to get your messages further.

Handy talkies can range from $18 to $599, and even more. Credit: María Arce.

Mobile radios are another option to transmit information while you are on the field. They are usually intended for use in vehicles in the VHF and UHF bands (nearby and regional range), and it’s the typical radio that can be found in police cars or fire trucks. They need an external antenna mounted outside of the vehicle. They have loud volume capabilities as well as noise filtering so you can hear messages relayed the first time while you also endure the traffic noise.

A mobile radio installed in a ham radio operator's vehicle in Puerto Rico. Credit: María Arce

Base or fixed stations are the most capable and powerful, and they are ideal to have in your newsroom. They are also bigger and heavier, and their standby power requirements are higher. They work under the HF or intercontinental band, which allows you to contact anyone in the world, but you will also need an external antenna that needs to be connected via coaxial wires. They are sold separately. Keep in mind that you need to disconnect your antenna if a storm or hurricane is about to hit your area, and you will need to reconnect it once the cyclone has passed.

Range

Considering how radio waves of different frequencies (VHF, UHF, HF, etc.) propagate, or travel helps answer the question of what bands your radio will need. Each frequency band supports different ranges of communication, so different equipment will be needed depending on the expected range. 

If you will use your radio to be in touch with nearby communities, a VHF-UHF radio is sufficient. If you are a reporter working from a different state than where your newsroom is located, you will need a regional or countrywide range HF radio. Keep in mind that during optimal HF conditions, global contacts are possible with this kind of radio without relying on repeaters.

Memories and channels

Memory channels can store the complete radio configuration to access a preferred repeater or channel more easily.

Having several memories programmed on your radio means you can dedicate a specific frequency and repeaters for particular events or types of emergencies, training, or when relaying information. ​​

For example, in one memory, you can program the frequency you have previously agreed to use with a group of people after an earthquake. Another frequency memory can be used to program the frequency to operate after a hurricane. In another, you can program the frequency to perform drills.

The ARRL recommends at least buying a radio with 50 memories for emergency communications, such as those a newsroom would need to relay messages during the aftermath of a natural disaster.

Man-made and natural barriers

Among the many factors in the field that can influence equipment performance, you will find topography or buildings. Talk to local experts to find out what is the best equipment available considering man-made and natural barriers. For example, in Puerto Rico, where I am based, El Yunque – the only tropical rainforest that exists within all U.S. jurisdictions is like a wall that negatively impacts radio communications.  But there are other factors, like how high you will be based on the terrain or if a building has thick walls. Connect with local ham radio clubs to get their input on what works best in your areas of operation. They will know from experience. 

Joining a ham radio club will provide valuable assistance in every aspect of selecting radio equipment. “Elmers,” experienced ham radio operators who take a novice under their wing,  are often willing to lend or demonstrate radios, allowing you to experience various operating styles before you purchase your own.  

Also, keep in mind that your first radio doesn’t have to be new. Many older transceivers have years of useful service left in them. Ham radio flea markets and hamventions -ham conventions- are great places to start looking. 

Read more about buying your first ham radio as operator and reporter here.

The Regulations

Like any on-air transmission, anyone can listen to ham radio or GMRS communications as long as one knows the channels used for it. The FCC has set a series of rules and regulations that must be followed when broadcasting on air. 

FCC’s rules about ham radio 

The FCC’s regulations establish that an amateur radio station may transmit specific information during or in the aftermath of a natural disaster or emergency:

  • “Transmissions necessary to meet essential communication needs and to facilitate relief actions. 
  • Transmissions necessary to exchange messages with a station in another FCC-regulated service while providing emergency communications; 
  • Transmissions are necessary to exchange messages with a US government station and to provide communications in RACES (Radio Amateur Civil Emergency Service). 
  • Transmissions necessary to disseminate information bulletins, like NWS alerts.” 


What an amateur radio operator can’t do is to:

  • “Transmit communications for hire or for material compensation; to transmit communications in which the ham radio operator has a pecuniary interest, including communications on behalf of an employer (“except when the ham radio operator participates on behalf of an employer in an emergency preparedness or disaster readiness test or drill.”);
  • Transmit communications intended to facilitate criminal acts;
  • Transmit messages encoded for the purpose of obscuring their meaning; 
  • Transmit obscene or indecent words or language;
  • Transmit false or deceptive messages, signals, or identification;
  • Transmit music.”


The most important thing is that an amateur station shall not engage in any form of broadcasting nor engage in any activity related to program production or news gathering for broadcasting purposes, “
except that communications directly related to the immediate safety of human life or the protection of property may be provided by amateur stations to broadcasters for dissemination to the public where no other means of communication is reasonably available before or at the time of the event.”

An Elmer helps a junior ham radio to make worldwide contact through HF radios. Credit: María Arce.

According to the FCC, “no provision of these rules prevents the use by an amateur station of any means of radiocommunication at its disposal to provide essential communication needs in connection with the immediate safety of human life and immediate protection of property when normal communication systems are not available” or ‘to assist a station in distress.”

FCC’s rules about GMRS

The FCC’s regulations establish that “any GMRS channel may be used for emergency communications or traveler assistance. Operators of GMRS stations must, at all times and on all channels, give priority to emergency communications.” Consequently, in the event of a natural disaster, journalists, or any other individuals, can obtain and make use of  this license.

Reporters can employ their GMRS, nothing prevents them from transmitting information during emergencies such as hurricanes, earthquakes, or floods. They can gather and transmit information concerning isolated neighborhoods, damage status reports, medical equipment requirements, weather, and environmental alerts, or even mobilize volunteers to address issues like blocked roads that isolate communities.

On the opposite side of the island, another journalist holding a GMRS license and equipped with a station can hear and document these messages, using them to write articles for publication. 

Another thing that reporters -and people in general- can do is to use both radio licenses to let others know that they are ok or their situation.

What the GMRS licensee can’t do is conduct an interview over the Global Mobile Radio Service as if it were on an AM or FM radio show. It also can’t be used to provide “messages in connection with any activity that is against Federal, State, or local law; false or deceptive messages; music, whistling, sound effects or material to amuse or entertain; advertisements or offers for the sale of goods or services; advertisements for a political candidate or political campaign,” among others.

Non-compliance with the federal regulations may result in fines of up to US $10,000. But if journalists and neighbors properly use the GMRS, there’s nothing to be worried about. This radio system will make their work and life much easier and will help them communicate during natural disasters.

For further insights into FCC’s rules for GMRS, refer to 47 C.F.R. Part 95 Subpart E.

For further insights into FCC’s rules for ham radio, refer to Title 47 Chapter I Subchapter D Part 97

The Memorandum of Understanding

When building an alliance with ham radio operators to collaborate in the aftermath of a natural disaster, it’s good practice to sign a memorandum of understanding (MOU), a written document that outlines the terms and conditions of the relationship between the ham radio volunteers and your newsroom.

As part of my RJI fellowship, I created a draft of a MOU for any editors who want to use it. It must be edited to include pertinent information and modified to respect the agreements reached with the different amateur radio teams. It has been drafted based on the MOU that ARES agreed with the Red Cross and has been reviewed by the Puerto Rican ARES team.

When it comes to writing a MOU, there are several things you need to keep in mind and capture in it:

MOU purpose: This section begins the MOU by identifying the parties agreeing and briefly stating their general commitments.

Methods of cooperation: The MOU should clearly define the objectives and methods of cooperation between the ham radio operators and the newsroom. Ensure that the MOU outlines the specific goals and outcomes that your newsroom aims to achieve, like will ham radio operators assist you with safety check-ins from your staff deployed over the region/area impacted by a natural disaster? 

Roles and responsibilities: Make a list of activities and assign who will be in charge of them. Establish clear communication protocols, including points of contact and reporting structures, if any.

Compliance with policies and regulations: Ensure that the MOU complies with your organizational policies, industry regulations, and legal requirements established by the FCC or your country’s authority in this matter. 

Timeline and duration: Define the duration of the agreement and include any specific timelines for activities such as drills, exercises, equipment setting, reporters’ training, etc. Also include periodic review and analysis of the process after conducting drills.  

Amendments and modifications: Clarify the process for making changes to the MOU. 

Termination clause: Include a clear termination clause specifying the conditions under which either party can terminate the MOU at any time, with no reason, and without prejudice.

Read more about the MOU here.

How and What to Communicate in the Aftermath of a Natural Disaster

The way radio amateurs ensure, like journalists, that the information they transmit adheres to the highest standard and fights misinformation is simple but effective. To relay information in the air, they use a form called a radiogram. 

“It is a form in which, before sending any information, we write it down in it. Then, we read it back to the sender to check there are no mistakes or that we are not adding or subtracting information from the message,” William Planas, a ham with more than ten years of experience, explains. 

These radiograms allow radio amateurs to have physical records of the messages they receive to guarantee they are transmitted exactly as the sender intended. For journalists, it would be like using their notebooks to double-check accuracy. 

They transmit the same message up to two or three times and then ask the other person who received the message to read it back to corroborate that what they wrote is a copy of what was transmitted.

“If I sent you 25 words in the body of the message, you must have 25 words’. Those words are written down in the radiogram form,” Planas says. Radio amateurs do fact-checking like journalists

How To Fill a Radiogram

The standard radiogram consists of several parts, each serving a specific function in ensuring accurate transmission. 

Message Number: A unique number assigned by the sender for tracking purposes. If it’s your first message, simply write 1. 

Precedence: Indicates the urgency of the message such as Routine, Priority, Welfare, or Emergency. 

Station of Origin: The call sign originating the message. 

Check: The word count of the message text to ensure accuracy. 

Place of Origin: The location where the message originated. 

Time Filed: Optional, the time the message was submitted for relay. 

Date: The date the message was created. 

To: The name, address, city, state, zip code, and telephone number of the recipient. It could be any person. No ham license needed. 

Body: The message itself, brief and concise, with each of the 25 lines holding one word. It must match the word count in the “Check” field. 

From: The name and, if necessary, contact information of the sender, appearing at the end of the message text.

The kind of information that you can relay through radio with a ham or GMRS license includes: 

  • Structure/damage status, including houses, buildings, public buildings, hospitals, clinics, labs, blood banks, schools, and landmarks affected by the natural disaster.

     

  • Infrastructure/damage status, including roads (blocked or open), bridges, dams, ports, harbors, airports, power, internet and communication towers, cell phone reception, solar farms, windmills, water infrastructure, and cemeteries affected by the emergency.

     

  • Environmental status, including flooding, landslides, and overflow rivers.

     

  • Weather status, including rainfall, wind speed, wind gusts, surge and tidal well, rip currents, hail, NWS Advisories, warnings, and alerts, and reports from Skywarn® spotters, a volunteer program created by the National Weather Service in  the 1970s with up to 400,000 people trained to inform on severe weather in the US. These volunteers keep an active role in keeping their local communities safe by providing timely and accurate reports of severe weather to the NWS. They focus on severe local thunderstorms.

     

  • Assistance status, including shelters (available, open, or full); pet-friendly shelters; oasis locations and hours of operation; food banks locations and hours of operations, churches or religious groups providing assistance; medicines needed in hospitals, clinics, shelters or any other location; blood, platelet, and plasma needed in blood banks; health devices and health supplies needed in hospitals, clinics or any other location; kids supplies needed in any location, diapers for children and adults needed in any location.

     

  • Professionals status as doctors, nurses, paramedics, dentists, midwives, psychologists, anesthesiologists, firefighters, caregivers, and vets, among others, are needed in any location affected by a natural disaster. Other professionals are needed like electrical engineers, electricians, plumbers, carpenters, debris and garbage collectors, construction workers, cooks, mechanics, and/or volunteers for specific tasks.

     

  • Population status, including towns or people isolated, number of people in need of rescue, details, and types of rescue or assistance needed: boats, trucks, tractors, cranes, time, date, etc.

     

  • People’s status, like details and information about people trying to contact family members or to let them know about their welfare status in the US and all over the island.

     

  • Welfare status, ham radio or GMRS operators can relay reporters’ check-ins and safety status to other reporters or people, as agreed and instructed. 


Be familiar with some standardized messages used on the National Traffic System. You can hear them on air or send them as listed below. 

  • Everyone safe here. Please don’t worry.

  • Coming home as soon as possible.

  • Am in ____ hospital. Receiving excellent care and recovering fine.

  • Only slight property damage here. Do not be concerned about disaster reports.

  • Am moving to new location. Send no further mail. Will inform you of new address when relocated.

  • Will contact you ASAP.

  • Need additional ____ mobile or portable equipment for immediate emergency use.

  • Additional _____ radio operators needed to assist with emergency at [location.]

  • Situation here becoming critical. Losses and damage from ____ increasing.

How To Send Your First Message in the Aftermath of a Natural Disaster

1. Write Your Message on a Radiogram

Ensure you have your message written down or clearly thought out before transmitting, following the ARRL Radiogram explained before. Keep it short and simple – no more than 25 words per message. 

  1. Tune to the Correct Frequency

Dial the frequency agreed with your newsroom, the active emergency frequency, or the net frequency as specified by your local ARES/RACES group or emergency management authorities.

  1. Listen First

Before transmitting, listen to ensure the frequency is clear and you are not interrupting ongoing communication. This avoids interference and ensures your message is transmitted smoothly. If you have doubts, identify yourself with your call sign and ask if the frequency is in use. Wait for the response. 

  1. Position the Microphone

Position the microphone about one inch from your lips. Speak in a normal tone of voice to ensure clear transmission.

  1. Transmit

Press the Push-to-Talk (PTT) button on the microphone or use a foot switch on your radio. Hold the button down for a second before speaking to avoid cutting off the start of your message.

  1. Identify Yourself and the Message Type

Begin your transmission by identifying yourself and your purpose. Here’s an example: 

“Net control, this is [Your Call Sign] with a welfare message for John Doe in [Location]. Message follows: ALL IS WELL. FAMILY SAFE AT SHELTER. Over.”

  1. Wait for Acknowledgment

Release the PTT button after your message is complete and wait to receive acknowledgement from net control, the licensee monitoring the radio in your newsroom, or the receiving station that received it. They should confirm that the message was received.

  1. Acknowledge the Receipt of Confirmation

When net control or the receiving station acknowledges your message, confirm receipt of their acknowledgment:  “Net control, [Your Call Sign], Roger.”

You can keep the conversation going. Keep it short in case another person tries to make contact to send emergency messages. 

  1. Agree on Next Steps

Before ending the call, make sure you agree on the next steps and when and at what time you will call again. Remember, your location is experiencing a natural disaster. One recommended option is to follow the 3-3-3 method: Connect every three hours for at least three minutes on channel 3, which is usually used for emergencies. 

  1. Log the Transmission

Log the message sent, including the time of transmission, the content of the message, and the acknowledgment received. Keep your Radiograms in a safe place. 


RST: Readability, Strength and Tone of Radio Signals

During ham radio communications, you will often hear operators say phrases like ‘Reading you at 5-9’ when starting a conversation. This refers to the RST system, which stands for Readability, Strength, and Tone. The numbers indicate the clarity and strength of the received signal. 

The Readability refers to how clearly the message is being heard and is rated on a scale from 1 to 5.

1: Unreadable

2: Barely readable, occasional words distinguishable

3: Readable with considerable difficulty

4: Readable with little difficulty

5: Perfectly readable

The Strength indicates, as the word says, the strength of the received signal and is rated on a scale from 1 to 9.

1: Very weak signal

2: Weak signal

3-4: Fair signal

5-6: Good signal

7-8: Strong signal

9: Extremely strong signal

The Tone part of the system is primarily used for Morse code transmissions to rate the quality of the tone, but for voice communication, only readability and strength are typically used.

Be familiar with the RTS system and remember to acknowledge the readability and strength of others when starting a conversation. 

Other Tips for Communication 

To be able to better communicate on air, it’s important to learn the NATO Phonetic Alphabet, the same used in airport control tower communications. It will help you spell words and understand call signs easily. 

Another essential thing to remember is that the Morse code is no longer a requirement to get any of these licenses. But remember that amateur radio operators use jargon or talk codes, such as saying “73” instead of best wishes or best regards at the end of a conversation. Or others like “Roger that” (yes, we all have heard this in movies) to say “message received” or “Mayday” (please don’t use it unless you are reporting an actual emergency). But there are others known as the 10-codes. To learn more about ham codes and terms, check the ARRL glossary or this article on radio lingo. 

And one last though: Always remember that private conversations don’t exist in the amateur radio spectrum.

Download a radiogram here.

You can practice the NATO Phonetic Alphabet here.

Read more about what radio amateurs and journalists have in common during natural disasters here.

Drills and Lessons Learned

A collage of images of the impact of Hurricane María on the city of San Juan, Puerto Rico on Sept. 21st, 2017. Credit: María Arce

There’s a crucial step in the process of how to take advantage of amateur radio that you shouldn’t skip: planning and drilling. 

Newsrooms and reporters need to practice before a natural disaster happens to ensure they can operate their radio equipment during the emergency – even if you decide to use it only to do check-ins with your staff, you need to develop a detailed scenario plan outlining communication challenges, resource limitations, and response protocols. Drafting these scenarios will help you when they actually happen.

How to Design an Emergency Radio Drill

Describe a scenario. Apply the traditional 5 W — what, where, when, who, and why — to describe it. By drafting a scenario, you will create a simulated environment that closely resembles real-life situations. Define the scenario events as realistically as possible. This realism allows participants to experience and respond to scenarios as they would in an actual emergency, helping them develop practical skills, confidence, and knowledge to deal with the scenario. Scenario events also enable the newsroom participants and emergency managers to assess reporters’ performance and identify areas for improvement. 

Scenario: A category 5 hurricane making landfall in the coastal region of [area], resulting in widespread power outages, infrastructure damage, and communication disruptions. 

Explain the objectives you and your newsroom would like to achieve during the drill. Keep them simple and precise, especially if this is the first time you will be conducting an exercise.

Scenario objectives: Test reporters’ proficiency in emergency communication procedures and protocols; evaluate the effectiveness of communication systems and equipment under simulated hurricane conditions, identify strengths, weaknesses, and areas for improvement in emergency communication preparedness during hurricane-related emergencies.

Then, draft a detailed scenario including the following information.

Scenario Details:

  • Date
  • Time
  • Locations (where journalists and other members of the team are deployed)
  • Weather or geological conditions
  • Communications conditions after the disaster
  • Communication channels and frequencies to be uses
  • Participants
  • Drill duration (two hours max)

The final stage involves drafting scenario events. It’s essential during this phase to consider the most extreme cases imaginable. While newsrooms often rely on past experiences to plan, I urge you to contemplate “impossible scenarios” prompted by extreme weather. Doing so will enhance your preparedness and ability to respond effectively.

Scenario Events: An hour before Hurricane William’s impact, expected at 0615 hours with sustained wind speeds of 175 mph, reporters need to relay their welfare status and the weather status in their area, and 30 minutes before the impact if possible. Reporters are also expected to update their status as soon as the hurricane passes their area.

  • Hurricane William has impacted three of the four reporters deployed all over the area by [the newsroom].

  • The reporter in [location 1] is physically fine but isolated by flooding.

  • The reporter in [location 2] has lost her house, and she is trying to get to the closest shelter in her car, which has been flooded, but it is still working. Her tank is full.

  • The reporter in [location 3] is fine and has been able to contact the ham radio team to relay her welfare status. 

There’s no news from the reporter in [location 4]. 

Find the full scenario events for this example here.

Once the drill has been conducted, collect participant feedback and identify areas for improvement. Emergency ham radio operators usually conduct an After Action session and write a report with the findings. Depending on the results, inform the team if future training and preparedness efforts will be needed to nail the emergency radio operations.

If you and your newsroom can implement an ARENA or use radio equipment and a GMRS license, all of you will be better prepared to report on your well-being and have access to more resources to work during the aftermath of an extreme natural disaster. I sincerely wish that my newsrooms and I had such an opportunity back in 2017 when Hurricane María in Puerto Rico devastated the archipelago. It would have spared us from spending an entire week in anguish, sorrow, and despair, anxiously awaiting news of their safety. 

Read more about how to plan for emergency communications before the hurricane season here.